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Refund Policy

This page is an official refund-policy alias for payment gateway verification. The complete policy is maintained on the Refund & Cancellation Policy page.

Legal / Brand NameAnnamay Restaurant & Bakery
Business NameAKSHAT SAHU ENTERPRISES
FSSAI License No.12726005000153
GSTIN09EVLPS1542F2Z9
Phone+91 75239 92202
Emailannamayrestaurant@gmail.com
Effective Date28 May 2026

Refund Summary

  • Eligible cases include failed payment, duplicate payment, payment deducted but order not confirmed, missing paid items, wrong items, damaged/spoiled food, materially different items, materially late delivery, non-delivery, overcharge, or restaurant-side cancellation.
  • Approved refunds will be credited back to the original payment method within 7 business days after verification.
  • Failed UPI transactions are generally auto-reversed by the banking/UPI network as per applicable NPCI/RBI timelines.
  • Online payment refunds are routed through PhonePe or the applicable payment gateway wherever technically possible.

Read the full policy: Refund & Cancellation Policy.